What Is Imdady RMS?
The Saudi restaurant industry is at an inflection point. Fueled by Vision 2030, a growing young consumer base, and the rapid expansion of the F&B sector, restaurant operators across the Kingdom face increasing pressure to modernize their operations.
Imdady RMS is the answer from Future Gates (futuregates.sa) — a Saudi technology company with over 20 years of experience. Imdady RMS combines table management, QR ordering, kitchen display systems, inventory control, promotions, multi-branch oversight, and full ZATCA compliance into one powerful, cloud-native platform.
Unlike generic international POS systems, Imdady RMS is designed from the ground up for Saudi businesses: natively ZATCA-compliant, Arabic-language ready, and supported by a dedicated local team available 24/7.
Key Features of Imdady RMS
01 — Streamlined Daily Operations
Automate order routing, reduce manual handoffs, and eliminate paper-based workflows. Staff spend less time on admin and more time on hospitality.
02 — Kitchen Display System (KDS)
Real-time digital kitchen displays replace paper tickets. Orders appear the instant they are placed, with live prep status visible to every station — reducing errors and improving speed.
03 — QR Code Ordering
Guests scan a table QR code, browse your digital menu, and place orders directly — all delivered to the kitchen in seconds with zero miscommunication.
04 — Promotions & Discounts
Build and schedule promotional campaigns, combo deals, and loyalty offers from within the system. Track performance and measure real ROI automatically.
ZATCA Compliance: Zero Extra Work Required
Saudi Arabia's e-invoicing mandate from ZATCA requires all registered businesses to issue fully compliant electronic invoices. Imdady RMS handles this completely automatically — no plugins, no manual steps, no third-party integration needed.
Every transaction generates a Phase 1 and Phase 2 compliant e-invoice with the required QR code, XML structure, and cryptographic signature. Your business stays audit-ready at all times.
Cloud-Powered: Manage Your Restaurant From Anywhere
Imdady RMS runs entirely on secure cloud infrastructure. Owners and managers get real-time access to sales dashboards, inventory levels, and analytics from any device — whether on the restaurant floor or travelling across the Kingdom.
• Access live data from desktop, tablet, or smartphone — anytime, anywhere
• All branch data syncs automatically with no manual reconciliation
• Enterprise-grade security with automatic backups and data encryption
• Instant alerts for low stock, peak-hour surges, or operational issues
• Scale to new locations without hardware upgrades or IT overhead
QR Code Ordering: Speed, Accuracy, and Better Guest Experiences
Modern Saudi diners expect seamless, contactless, and fast service. With Imdady RMS's built-in QR ordering system, guests scan a code at their table to access a full digital menu, place their order, and customize items — without waiting for a server.
Orders transmit directly to the kitchen the moment they are confirmed, eliminating verbal relay errors and cutting order-to-kitchen time dramatically.
Benefits of QR Ordering with Imdady RMS:
• Eliminates ordering errors from verbal miscommunication
• Reduces floor staff pressure during peak hours without lowering service quality
• Menu updates go live in seconds — no reprinting required
• Built-in upsell prompts increase average order value
• Every order generates automatic data for analytics and menu optimization
Kitchen Display System (KDS): The Heartbeat of an Efficient Kitchen
In busy kitchens, the gap between front-of-house and back-of-house is where costly mistakes happen. Imdady RMS's Kitchen Display System closes that gap permanently with real-time digital screens at every station.
Orders appear the instant they are placed, organized by table, course, and priority. Chefs mark items as ready — automatically updating order status throughout the system. Managers gain full visibility into preparation times and can identify bottlenecks before they affect the guest experience.
Multi-Branch Management: One Platform, Every Location
For restaurant groups expanding across Saudi Arabia, managing branches through separate, disconnected systems is a constant drain. Imdady RMS unifies every location under one dashboard.
• Compare real-time sales performance across all branches simultaneously
• Push menu updates and price changes to all locations at once
• Monitor inventory levels per branch and across the full organization
• Manage staff roles and access permissions at every level
• Generate consolidated financial reports for ownership and investors
Who Is Imdady RMS Built For?
• Independent restaurants — professional tools without enterprise complexity
• Cafés and coffee shops — fast QR ordering and POS for high-footfall environments
• Cloud kitchens — delivery-optimized order management with integrated KDS
• Multi-branch chains and franchises — centralized control with full branch visibility
• Hotels and resort dining — manage multiple outlets from one system
• Food courts and large venues — high-volume transaction processing at scale
Why Imdady RMS by Future Gates?
Future Gates is not a generic software reseller. It is a Saudi technology company — based in Riyadh — that has spent over 20 years building, implementing, and supporting technology solutions for businesses across the Kingdom and UAE.
• 500+ active clients
• 99.9% uptime SLA
• Under 15-minute average support response time
• Serving both Saudi Arabia and the UAE
• ZATCA Phase 1 & Phase 2 fully covered
The Smart Choice for Saudi Restaurants in 2025-2026
As competition in the Saudi F&B sector intensifies and regulatory requirements grow stricter, the gap between restaurants running modern systems and those relying on outdated tools will only widen.
Imdady RMS from Future Gates gives restaurant operators the technology edge they need — without the complexity or cost of enterprise software built for foreign markets.
From a single QR code order on a café table to a consolidated sales report across ten branches — Imdady RMS handles it all, keeping your business compliant, efficient, and growing.
Ready to get started? Visit futuregates.sa/contact or WhatsApp us on +966537565625